How can we help you?
We are all ears for you. But maybe a short note on frequently asked questions will help you? Here you will find the right contact person for every need!
Do you have questions?
Need assistance with your Kidamento camera or order? Our support team is ready to help!
Are you a retailer?
Already a retailer or interested in becoming a partner? Go to our wholesale portal and place an order!
Publisher, blogger, or press?
You'll be connected with the appropriate contact for partnerships and media inquiries.
We stand behind our products
We are proud of the cameras we made, and we know you will love them too! That’s why we offer a 100-day happiness guarantee program.
When you purchase an eligible camera bundle through our online store, you have 100 days to start the new adventure and capture lifelong family memories.
If you and your little budding photographer are not completely satisfied, you can return it for a full refund within 100 days of purchase.
Our team is here for you!
Having troubles with your Kidamento camera? Reach out to us first before you start a return and let our super friendly support team help you troubleshoot.
Frequently asked questions
Eligible bundles include the camera + book bundles, camera + book + bag bundles, and camera + book + bag bundles purchased through Kidamento.com.
Review the program details on our 100-day Happiness Guarantee.
Build your own bundle by visiting the bundle creator.
We provide free standard shipping on most orders within the US and Canada, with all shipments including tracking numbers.
International shipping rates vary by country and the shipping methods. Please refer to our Shipping Policy for more details.
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your undamaged/unaltered items within 30 days of the purchase date.
Kidamento covers return shipping costs and provides you with a pre-paid return label if you are in the mainland USA and Canada.
Terms and conditions apply. Click to read more.
Kidamento offers a one-year limited warranty against manufacturing defects to the original customer.
If purchased on Kidamento.com with Kidamento Care, the warranty extends up to two years.
Terms and conditions apply. Click here for more details.
Yes! Please visit our donation page for more information.
You can find our Press Kit and featured press on this page.
To explore collaboration opportunities, scroll up and click the "Get in touch" button under "Publisher, Blogger, or Press?"
Content creators can submit a collaboration inquiry on this page.