Ok, when I get it, I'll review. It's been 20 days and counting. Not your fault, postal strike, maybe you should offer different shipping options. Good Customer Service I must say.
Thank you for your patience, and we truly apologize for the delay in receiving your order. We completely understand your frustration, especially given the Canada Post postal strike. While we rely on our shipping partners, we have started offering alternative shipping options, and we’d be happy to assist you in exploring those.
Please don’t hesitate to reach out to our customer support team, we would love to help troubleshoot this together!
I have no review because I haven't given the gift yet. It was seamless with ordering and receiving. Hopefully the product will perform as well also.
We get so much use out of this in our household. It’s fun to see life from a kids perspective. My kids make ridiculous videos that will one day be embarrassing to them which is reminiscent of home videos as a kid with a camcorder haha. Our first camera ended up having battery issues but I was able to contact the company and receive excellent care. They asked reasonable questions to verify the issue and replaced the camera for us. We are so grateful as it is a favorite belonging in this home. Thanks kidamento!
It’s still stuck at Canada post. Maybe look for a different shipper. They are just too unpredictable.
I sincerely apologize for the confusion and any inconvenience this has caused. Unfortunately, many orders were already packed before the hard stop was enforced, which came later than expected.
We recognize the significance of this order, and we are fully dedicated to making sure it reaches you on time. If needed, we are prepared to arrange expedited shipments to ensure it arrives by your desired date. Please contact our support email and we will try to help you best we can!
I apologize for the confusion and inconvenience. Unfortunately, with the ongoing Canada Post strike, shipments may unfortunately be delayed until the strike is resolved. We’re monitoring the situation closely, and there are more details on the Canada Post updates page. Please contact our support email, we would love to work with you and arrange for an alternative shipment if needed.
I just opened this up from the mail and I was shocked by the camera quality on this! It's so adorable, I love the little filters that you can change between of Cinnamoroll, and its the perfect size to take anywhere! The only gripe I have is that the lanyard they gave me doesn't seem to be right - it's Cinnamoroll, but it doesn't have a thread to wrap into the strap hole... I'm a little worried I may lose it lol!
Hi Vanessa! Thank you for bringing this to our attention. Please contact our support@kidamento.ca, we would love to help you locate your order!
This was a Christmas gift from Santa last year... our daughter loved it so much and was using it daily. She loved the sticker photo paper and regular paper. Print quality was to be expected. But just a few months in we went to charge it up and it wouldn't charge.. I looked at the charging port and noticed that the INSIDE of the charging port had collapsed into the camera. I was the ONLY one ever able to charge it so I know it wasn't misuse by my kiddo. Since this was a SANTA gift, I couldn't very well tell my kiddo that I would get a replacement sent. We just tucked it away into a drawer and moved on. But she still brings it up. Paid good money for this gift and it should have lasted longer that 3-4 months.
I’m really sorry to hear about your experience with the charging port issue—it’s definitely frustrating when something you’ve gifted doesn’t hold up as expected. It sounds like your daughter really enjoyed using it, which makes it all the more disappointing that the charging port broke after such a short time.
Typically, this kind of issue can happen when the charging cable is inserted too forcefully, which can cause the inside of the port to collapse. While it’s understandable that your daughter might not have done this intentionally, sometimes the connector can get pushed in a little too far during use, even if it seems like a minor thing.
My son absolutely adores it! He is 6 and we are going to take it to Cuba. He feels like a little vlogger. Amazing camera!
Brought for my daughter, as her first camera for Christmas. So not used yet, but the build quality of the camera is excellent and very cute. The folks at the company sent multiple emails in advance of the camera arriving and even gave tips for getting the little ones started on their photography journey.
Really good company and product that goes above most of the rubbish out there. Would definitely buy again. Cant recommend enough!
My grandson loves the bag as much as the camera. He wore the bag with his teddy bear’s head popping out all day.
Great designed bag to store the camera and whatever else he needs.
My 3 year old grandson was elated when he opened his birthday gift this morning and saw the Mikayo Bear camera. He loved the camera bag as much as the camera. He took a lot of photos! The camera is perfect for a young child.