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How It Works
We are proud of the cameras we made, and we know you will love them too! That’s why we offer a 100-day happiness guarantee program. When you purchase an eligible camera bundle through our online store, you have 100 days to start the new adventure and capture lifelong family memories. If you and your little budding photographer are not completely satisfied, you can return it for a full refund within 100 days of purchase.
Our team is here for you!
Having troubles with your Kidamento camera? Reach out to us first before you start a return and let our super friendly support team help you troubleshoot.
The 3 camera + book bundles purchased through Kidamento.com (see the above “Eligible Products” section) after 09/21/22.
Yes, but we won't be able to offer prepaid return shipping label. You will need to arrange the shipment to return it to our Toronto office.
Kidamento covers return shipping if your order qualifies for the 100 days happiness guarantee program, AND you are in Canada and mainland USA.
Contact our friendly support team and we will help you process your return. You can also email support@kidamento.ca.
*Kidamento monitors returns to identify potential misuse or abuse of our return policies, and reserves the right to refuse service to anyone.
Cameras, accessories and books purchased outside of a qualified bundle are subject to our standard return policy. Any purchased from Kidamento retailers are also ineligible for the program.
We accept returns of any Kidamento physical products within 30 days of purchase. We only accept returns on unused, undamaged product that has its original packaging intact.
*Kidamento monitors returns to identify potential misuse or abuse of our return policies, and reserves the right to refuse service to anyone.
Send us a message with the full name of the original buyer and their city and state/province information, and our support team will be happy to assist you.
Please send us a message and our support team will get back to you soon.
Still not satisfied?
Send us an email to get your return started.
